LunchBox Heavy Duty LLC (“LunchBox,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit https://lunchboxtrucks.com/ or interact with our website, forms, advertisements, and related services.
1. Information We Collect
We may collect personal information and website usage data when you use our website, contact us, submit a form, request service, communicate with us, or interact with our ads and marketing tools. This may include information such as your name, phone number, email address, company name, service request details, billing or payment-related details, and other information you choose to provide.
We may also collect technical and usage information automatically through cookies, analytics tools, pixels, and similar technologies. This may include IP address, browser type, device information, pages visited, actions taken on the website, referring websites, and general location data.
2. How We Use Information
We may use collected information for business, service, operational, website, and marketing purposes, including to:
- Respond to inquiries and service requests.
- Schedule work, send updates, confirmations, invoices, and related service communications.
- Improve website performance, content, and user experience.
- Measure advertising performance and improve marketing campaigns.
- Support remarketing, audience building, and advertising through third-party platforms.
- Maintain internal records and business operations.
- Process payments through third-party payment providers.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, and support advertising and remarketing efforts. These technologies may be provided by us or by third-party platforms and partners.
4. Sharing of Information
We may share information with third-party service providers and partners as needed for our business, service, website, and marketing purposes. These may include:
- Website hosting and development providers.
- CRM, CMS, and service management platforms, including Fullbay.
- Email and SMS marketing platforms.
- Advertising and analytics platforms, including Google, Google Ads, Google Analytics, Google Local Services Ads, Meta, and Facebook Pixel-related services.
- Payment processors and related business service providers.
We do not sell or rent your personal information to unrelated third parties.
5. Third-Party Services
Our website may rely on third-party services, tools, and platforms. These third parties may collect, receive, or process information according to their own privacy policies and practices. LunchBox is not responsible for the privacy or security practices of third-party providers or websites.
6. Data Retention
We may keep collected information for as long as necessary to provide services, operate our business, maintain records, comply with legal obligations, resolve disputes, and support legitimate business and marketing needs.
7. Data Security
We use reasonable technical and organizational measures to help protect information collected through the website. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
This website is intended for business and general audience use and is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
LunchBox Heavy Duty LLC
8670 East Main St
Reynoldsburg, OH 43068
marketing@lunchboxtrucks.co